We deliver within India where our courier partners can service the delivery address. This policy works alongside our Terms & Conditions.
1. Delivery locations
Enter your complete address, PIN code and phone number at checkout. Availability and delivery arrangements depend on the destination and courier serviceability. Contact us before ordering if you need help confirming your location.
2. Shipping charges
Applicable shipping charges are displayed in the shopping bag or checkout once the address is available. Review the final order total before making payment. Do not assume free shipping unless the order explicitly shows it.
3. Processing and delivery estimates
Any delivery window shown for your order is an estimate. Dispatch and delivery can be affected by stock availability, public holidays, courier operations, weather or other disruptions. For an order-specific update, contact the store with your order number.
4. Track your order
Use our Track Order page with your order number and billing email. If tracking is unavailable or a parcel appears delayed, call +91 9638486879.
5. Address changes and failed deliveries
Contact us immediately if your address or phone number is incorrect. A change may be possible before packing or dispatch, but cannot be guaranteed after the parcel is handed to the courier. If delivery fails, contact the store to discuss the available next steps and any applicable charges before a new shipment is arranged.
6. Damaged, incorrect or missing items
Keep the packaging and record an unboxing video or clear photos while opening the parcel. Report a damaged or incorrect item within 48 hours of delivery, with your order number and evidence. Eligible return requests must be raised within 7 days from delivery. See the Return & Refund Policy for the full conditions.
7. Contact the store
Call +91 9638486879 or use the options on our Contact page. Include your order number so we can find the correct shipment.