Payments for The49Store orders are processed through Razorpay. Review your order, delivery details and final total before confirming payment.
1. Available payment methods
The methods available for your transaction are shown in the Razorpay payment flow. These may include supported UPI, cards, net banking or wallets. Availability is determined by the gateway and your transaction. We currently do not offer Cash on Delivery.
2. Order and payment confirmation
Orders require successful payment before fulfilment. Keep the order number and payment reference for your records. If payment is pending or you do not receive an order confirmation, contact the store before making repeated payment attempts.
3. Failed or debited payments
If your payment fails but an amount appears debited, check the transaction status with your payment provider and contact us with the date, amount and payment reference. Do not send a full card number, banking password, UPI PIN or one-time password.
4. Refunds
Approved refunds are returned through Razorpay to the original payment method. See our Return & Refund Policy and Cancellation Policy for the relevant conditions and processing window.
5. Privacy and support
Payment providers process information under their own policies. See Razorpay’s buyer privacy notice and our Privacy Policy. For help with an order, call +91 9638486879 or visit Contact us.